Mashreq Bank Branches in Dubai & UAE (2026): Complete List of Locations, Timings, Contact Numbers & ATMs

Mashreq Bank is one of the oldest and most influential private financial institutions in the United Arab Emirates, with a retail and corporate network that stretches across Dubai, Abu Dhabi, Sharjah, and beyond. Even though digital banking through Mashreq NEO now handles the vast majority of everyday transactions, physical branches remain essential for account opening, document verification, large cash transactions, business banking, and premium Mashreq Gold advisory services.

Whether you’re searching for “Mashreq Bank branch near me,” looking for the nearest ATM to withdraw cash, or trying to find a branch that handles business banking in Al Quoz, this guide brings together everything you need: branch types, full address lists, working hours, ATM locations, contact numbers, and practical tips for choosing the right branch.

About Mashreq Bank: A Legacy UAE Banking Network

Mashreq Bank traces its roots back to 1967, when it was established as the Bank of Oman before being rebranded as Mashreqbank. This makes it one of the oldest privately owned banks in the region, with decades of experience serving individuals, SMEs, and large corporations.

Today, Mashreq operates as a full-service financial group offering retail banking, business and corporate banking, private wealth management, and Shariah-compliant services through Mashreq Al Islami. Beyond the UAE, the bank maintains a growing regional footprint with operations in Egypt, Qatar, Kuwait, and Bahrain, along with international representation in financial hubs such as London.

What sets Mashreq apart from many local competitors is its early and aggressive push into digital banking. The Mashreq NEO platform allows customers to open accounts, transfer funds, pay bills, and manage cards entirely online – yet the bank continues to invest in its branch network because certain services (KYC verification, business account setup, large-value transactions, and Mashreq Gold advisory) still require an in-person visit.

Types of Mashreq Bank Branches in Dubai

Not every Mashreq branch offers the same services. Understanding the branch categories below will save you a wasted trip:

Full-Service Branches – These are the bank’s flagship locations, offering the widest range of services including account opening, loan applications, cheque processing, large cash deposits/withdrawals, and trade finance support. Examples include the Burjuman, Muraqqabat, Dubai Internet City, and Riqa (Head Office) branches.

Express Banking Branches – Smaller, high-footfall outlets typically found inside shopping malls and busy commercial streets. These handle routine transactions such as cash deposits, withdrawals, card collection, and basic account services, but may not process complex applications.

Business Banking Centres – Dedicated units that serve SMEs, trading companies, and corporate clients with services like business account opening, trade finance documentation, and working capital solutions. Al Quoz, Souq Al Kabir, and the Sheikh Zayed Road branch fall into this category.

Smart Branches – Technology-driven outlets (such as Dubai Festival City and Mercato Mall) that combine self-service kiosks, video banking, and digital onboarding with limited staffed counters.

Mashreq Gold Branches – Premium banking lounges designed for high-net-worth and salaried-above-threshold customers, offering relationship-manager-led wealth advisory, preferential rates, and a more private banking experience. Jumeirah and Umm Suqeim host dedicated Mashreq Gold sections.

Mashreq Al Islami Counters – Many conventional branches also host Islamic banking windows offering Shariah-compliant savings accounts, financing, and investment products under the Mashreq Al Islami brand.

Complete List of Mashreq Bank Branches in Dubai

Below is a curated list of Mashreq Bank branches across Dubai, organized with branch type and approximate location for quick reference. Always confirm exact addresses and live status using the official branch locator before visiting, as locations and services can change.

Branch Name	Branch Type	Area	Address Summary
Al Aweer (DUCAMZ)	Express Banking	Al Aweer / Ras Al Khor	Ground Floor, DUCAMZ Building, Right-Hand Used Car Showroom Complex, Al Aweer
Al Khaleej	Express & Business Banking	Deira	Ground Floor, Al Khaleej Road, opposite Hyatt Regency Hotel
Al Quoz	Business & Express Banking	Al Quoz	Khalifa Abdulla Ahmed Dasmal Building, Sheikh Zayed Road, near Noor Bank Metro Station
BurJuman	Full Service	Bur Dubai	Ground Floor, Business Centre, opposite BurJuman Centre, adjacent to BurJuman Metro Station, Khalid Bin Waleed Road
DAFZA	Full Service (Corporate)	Dubai Airport Free Zone	Unit 3E/G02, Building E3, Dubai Airport Free Zone Authority
Dubai Internet City	Full Service	Sheikh Zayed Road	Plot A 009-010, Al Farqad Street, near Samsung Building, DIC
Dubai Mall	Express Banking	Downtown Dubai	Unit LG-176, Financial Institutions Block, near Dubai Mall Aquarium & Fountain
Emirates HQ Service Unit	Service Unit	Deira	Unit 11-A, 2nd Floor (Atrium), Emirates Group HQ, opposite Terminal 3
Al Ghusais	Express Banking	Al Ghusais	Shop 23, Ground Floor, Obaidulla Building, Amman Street, opposite Dubai Slaughterhouse
Ibn Battuta Mall	Express Banking	Jebel Ali	Unit 22, Andalusia Court, Ibn Battuta Mall
Jumeirah	Mashreq Gold & Express Banking	Jumeirah Beach Road	Unit 1, near Manchester Clinic Jumeirah and The Beach Centre
Mall of the Emirates	Express Banking	Al Barsha	Shop GX-01, Ground Floor, Mall of the Emirates
Dubai Festival City	Smart Branch	Festival City	Ground Floor, IKEA Wing, Dubai Festival City Mall
Mercato Mall	Smart Branch	Jumeirah 1	First Floor, Mercato Shopping Mall, Jumeirah Beach Road
Mirdif City Centre	Express Banking	Mirdif	Mirdif City Centre, Sheikh Mohammed Bin Zayed Road
Muraqqabat	Full Service	Deira	Nojoum Hotel Apartments Building, Abu Bakr Al Siddique Road, opposite Al Qabayl Centre
Riqa (Head Office)	Full Service	Deira	Ground Floor, HO Building, Omar Ibn Al Khattab Road, next to Al Ghurair Centre
Sheikh Zayed Road	Business & Express Banking	Sheikh Zayed Road	Al Hawai Tower, near DIFC Metro Station, opposite Chelsea Tower
Souq Al Kabir	Express & Business Banking	Deira (Old Souq)	Ground Floor, Souq Murshid Street, near Deira Old Souq
Umm Suqeim	Mashreq Gold & Express Banking	Umm Suqeim	Villa No. 2, Umm Suqeim 1

Disclaimer: branch types, services, and exact addresses above are a curated summary for general guidance. Branch networks change periodically, so always verify live opening hours, current addresses, and available services on Mashreq’s official branch and ATM locator before visiting, especially for time-sensitive transactions.

Recommended: Check Mashreq Bank Balance

Mashreq Bank Branches in Abu Dhabi, Sharjah & Other Emirates

While Dubai hosts the densest concentration of Mashreq branches, the bank maintains a meaningful presence across the rest of the UAE as well.

In Abu Dhabi, Mashreq operates retail and corporate branches positioned to serve government entities, large corporates, and residential communities, including locations inside major malls such as Al Wahda Mall and standalone branches along key roads like Al Falah Street and Hamdan Street.

In Sharjah, Mashreq branches are found in popular retail hubs such as Sahara Centre and commercial buildings like Omran Tower, serving both individual customers and SMEs operating in the emirate’s industrial and trading zones.

Smaller branches and ATM-only outlets extend coverage into Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring residents across the Northern Emirates can access basic banking and cash services without traveling to Dubai.

For exact addresses and current operating status in these emirates, the official Mashreq branch locator remains the most reliable source, since smaller branches are more likely to be relocated or consolidated.

Mashreq Bank ATM and CDM Locations in Dubai

Beyond its branch network, Mashreq operates an extensive grid of ATMs and Cash Deposit Machines (CDMs) across Dubai – many of which are placed inside malls, hypermarkets, exchange houses, hotels, and residential communities for round-the-clock access.

Common ATM placement categories include:

• Shopping malls and hypermarkets – such as AK Mart Hypermarket in Dubai Investment Park, alongside ATMs inside Dubai Mall, Mall of the Emirates, Ibn Battuta Mall, and Mirdif City Centre.
• Exchange houses – including Al Ansari Exchange branches such as the Frij Murar location near Murar Bus Station in Deira, and the Al Barsha Main branch on Al Barsha 1’s main street.
• Hotels – Mashreq ATMs are commonly found at major hotel properties including Radisson Blu Dubai Deira Creek, Ramada Plaza JBR, Renaissance Downtown Hotel, Ritz-Carlton JBR, Rixos Premium JBR, Rixos Palm Jumeirah, Rove Hotel Al Jafiliya, and Roda Al Murooj near Dubai Mall.
• Residential communities – such as Shaklan Hypermarket in International City, serving high-density expat neighborhoods.

Most Mashreq ATMs and ITMs (Interactive Teller Machines) operate 24/7, allowing cash withdrawals, deposits, balance inquiries, and card-related services outside of standard branch hours. Some hotel-based and mall-based ATMs may follow the operating hours of the host property, so it’s worth checking before a late-night visit.

Mashreq Bank Branch Working Hours and Timings

Mashreq Bank’s branch network generally follows the UAE’s standard banking week, but exact hours vary by branch type and location.

Standard branch hours are typically Monday to Saturday, approximately 8:00 AM to 3:30 PM, with Sunday as the official weekly holiday for most standalone branches. On Fridays, many branches operate reduced hours, often around 7:30 AM to 12:30 PM, with a midday closure for prayer time.

Mall-based branches – such as those in Dubai Mall, Mall of the Emirates, Ibn Battuta Mall, and Mirdif City Centre – frequently follow extended mall hours, sometimes remaining open into the evening (commonly 10:00 AM to 10:00 PM), seven days a week, since they primarily serve walk-in retail customers during shopping hours.

Business Banking Centres generally keep more traditional weekday office hours aligned with corporate clients, often Monday to Friday, approximately 8:30 AM to 5:30 PM, for trade finance and documentation desks.

Remote Teller (ITM) services at select locations may operate longer hours than the staffed counters, often extending into the early evening on weekdays.

Because timings can shift around Ramadan, public holidays, and bank-wide policy updates, it’s strongly recommended to confirm the specific branch’s hours on the day of your visit using the official locator or by calling ahead.

How to Find the Nearest Mashreq Bank Branch or ATM

The fastest and most reliable way to locate a Mashreq branch or ATM is through the bank’s official branch and ATM locator on mashreqbank.com, which lets you search by emirate, area, or service type and provides live addresses, maps, and contact details.

The Mashreq NEO mobile app also includes a built-in locator feature, useful if you’re already a digital banking customer and want directions without leaving the app.

For a quick visual reference, Google Maps searches for “Mashreq Bank near me” or “Mashreq ATM near me” will surface nearby locations along with user reviews, photos, and real-time open/closed status – particularly helpful for checking whether a branch is currently open before traveling.

Mashreq Bank Customer Care and Contact Numbers

If you can’t visit a branch in person, Mashreq offers several dedicated customer care lines depending on the type of service you need:

• Mashreq NEO / General Banking: 04 424 4444 (within UAE) or +971 4 424 4444 (from outside UAE)
• Mashreq Private Banking: 800 PRIVATE (800-7748283) within UAE, or +971 4 424 4466 from abroad
• Mashreq Gold: 800-4-GOLD (800 44653) within UAE, or +971 4 424 4653 from abroad
• Corporate Customer Service Unit (CCSU): 800-2278 within UAE, or +971 4 424 6620 from abroad, with email support at corporate-csu@mashreq.com

Dedicated Customer Service Managers are generally available on weekdays during standard business hours to assist with complaints, account queries, and service escalations. If an issue remains unresolved after the bank’s internal complaint process, customers in the UAE can escalate to the Central Bank of the UAE (CBUAE) consumer protection channels.

SWIFT Code, IBAN Format and Mashreq NEO Digital Banking

For anyone sending or receiving international wire transfers, Mashreq’s SWIFT/BIC code for its Dubai head office is BOMLAEADXXX, conforming to the ISO 9362:2014 standard. Other regional offices use their own codes – for example, the Bahrain branch and the London branch each have separate SWIFT codes for cross-border settlement.

A Mashreq IBAN (International Bank Account Number) in the UAE follows the standard 23-character structure: the country code “AE,” followed by two check digits, the bank code “033” (Mashreq’s assigned bank code), and a 16-digit account number — for example, in the format AE07 0331 2345 6789 0123 456.

On the digital side, Mashreq NEO has become central to the bank’s strategy, enabling customers in the UAE (and Egypt) to open accounts, manage cards, transfer funds locally and internationally, pay bills, and access real-time financial insights — all without visiting a branch. This digital-first approach explains why many Express Banking branches focus on quick-service transactions rather than full account management, since most routine needs are now handled through the app.

Choosing the Right Mashreq Branch for Your Needs

Picking the right branch — not just the nearest one — can save significant time:

If you need to open a personal account or apply for a card, a Full-Service branch such as BurJuman, Muraqqabat, or Riqa is more likely to handle the entire process in one visit.

If you run a business or SME and need trade finance, working capital, or a corporate account, head to a Business Banking Centre such as Al Quoz, Souq Al Kabir, or the Sheikh Zayed Road branch rather than a mall-based Express counter.

If you’re a premium or salaried-above-threshold customer, the Mashreq Gold sections at the Jumeirah or Umm Suqeim branches offer a more private, advisory-led experience with dedicated relationship managers.

For everyday transactions — cash deposits, withdrawals, card collection, cheque deposits — any Express Banking branch inside a mall (Dubai Mall, Mall of the Emirates, Ibn Battuta Mall, Mirdif City Centre) is usually the fastest option, especially given their extended mall-hours operation.

Common Mistakes to Avoid When Visiting a Branch

Many customers waste time by visiting the wrong branch type or arriving outside operating hours. To avoid this:

Don’t visit an Express Banking branch expecting full account-opening or loan processing services — these are typically handled at Full-Service or Business Banking locations.

Don’t assume all branches share the same hours — mall branches, standalone branches, and Business Banking Centres each follow different schedules, and Friday hours in particular vary widely.

Don’t skip the official locator before traveling — branch consolidations and relocations happen periodically, and an address that was accurate a year ago may no longer be current.

Don’t overlook digital alternatives — many tasks that once required a branch visit (account opening, card requests, fund transfers) can now be completed faster through Mashreq NEO.

Conclusion

Mashreq Bank’s branch and ATM network remains a vital part of its service offering across Dubai and the wider UAE, even as digital banking through Mashreq NEO continues to expand. From Express Banking counters in major malls to Business Banking Centres serving SMEs and Mashreq Gold lounges for premium clients, the right branch depends entirely on what you need to accomplish.

By understanding the different branch types, knowing where the major Dubai locations are concentrated — from BurJuman and Deira to Sheikh Zayed Road, Al Quoz, and the malls along Jumeirah Beach Road — and using the official locator to confirm live timings, residents, expats, and business owners can navigate Mashreq’s network efficiently and avoid unnecessary trips.

FAQs

How many Mashreq Bank branches are there in Dubai?

Mashreq operates around 20 or more branches across Dubai, spanning Full-Service, Express Banking, Business Banking, Smart Branch, and Mashreq Gold categories, in addition to numerous standalone and mall-based ATMs.

What is Mashreq Bank’s customer care number?

The main customer care line for Mashreq NEO and general banking is 04 424 4444 within the UAE, or +971 4 424 4444 from outside the country. Mashreq Gold and Private Banking customers have separate dedicated lines.

Is Mashreq Bank open on Friday?

Most branches operate reduced hours on Friday, often in the morning only, with a midday closure for prayer time. Mall-based branches may follow the mall’s own Friday schedule, which can differ from standalone branches.

What is Mashreq Bank’s SWIFT code?

The SWIFT/BIC code for Mashreq’s Dubai head office is BOMLAEADXXX. Other regional offices, such as Bahrain and London, use different SWIFT codes.

How can I find a Mashreq Bank ATM near me?

You can use the official Mashreq branch and ATM locator, the Mashreq NEO app’s built-in locator, or simply search “Mashreq ATM near me” on Google Maps for the closest options with directions.

Can I open a business account at any Mashreq branch?

No. Business and corporate accounts are typically handled at dedicated Business Banking Centres, such as Al Quoz, Souq Al Kabir, or Sheikh Zayed Road, rather than at Express Banking counters.

What is Mashreq Gold?

Mashreq Gold is the bank’s premium banking tier for high-net-worth and salaried-above-threshold customers, offering dedicated relationship managers, preferential rates, and wealth advisory services at select branches such as Jumeirah and Umm Suqeim.

Does Mashreq Bank offer Islamic banking?

Yes. Mashreq Al Islami provides Shariah-compliant savings accounts, financing, and investment products, often available through Islamic banking windows at conventional Mashreq branches.

What is Mashreq NEO?

Mashreq NEO is the bank’s digital banking platform, allowing customers to open accounts, transfer funds, pay bills, manage cards, and access financial insights entirely online, reducing the need for frequent branch visits.

Are branch addresses in this guide guaranteed to be current?

No. Branch networks are periodically updated, relocated, or consolidated. Always confirm the exact address, services, and opening hours via Mashreq’s official locator or by calling the branch before visiting.